Support

We already provide outsourced IT support to all types of companies and organisations. Some clients have full-time IT staff, so we augment their support and expertise as and when needed. Other clients have no in-house IT knowledge. We give them the peace of mind that their IT systems are being looked after and problems are being solved proactively.

  • Managed Services

    Managed Services is complete, outsourced IT support and lets you concentrate on your business and not worry about IT. We can take responsibility for either all your IT systems and infrastructure or just specific area or programmes ensuring reliable day-to-day performance.

  • Remote Monitoring and Management (RMM)

    The RMM service monitors key infrastructure, including servers, client machines, printers and switches. The highly qualified consultants and product specialists on our Service Desk actively respond to alerts to maintain infrastructure, ensuring all services to support your business are available 24x7.

  • Planned Preventative Maintenance (PPM)

    With a scheduled PPM program, core infrastructure, apps and programs are always up to date, with security fixes applied and system security upgraded. Our service helps you maintain best practice and ensure auditing and operational compliance of your ICT infrastructure.

  • Bespoke IT Training

    We work with our clients to develop bespoke training courses, agree assessment criteria and ensure that all employees can use programs to their full potential. Our training team have over 10 years' experience and have developed courses for both small and large organisations.

  • 1

Why 23Technology?

  • We believe in better +

    We deliver efficient, agile, fast and secure computing services to your local, remote and mobile workforce.
  • We are support professionals +

    We are Citrix and Microsoft accredited partners. Our experienced engineers deliver efficient, speedy resolution to IT problems through telephone, remote and on-site support.
  • We are cloud professionals +

    We have the specalist skills that focus on the seamless transition for legacy PCs and laptops to thin client VDI and mobile infrastructure.
  • We've done it before +

    Our team of project managers, technical architects and subject matter experts have migrated in excess of 100,000 users to virtual desktop and application delivery environments.
  • 1

We'll call you..